Privacy Policy

1. Introduction

ZoomKart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service"). Please read this policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor.
• Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your orders, payments, and other transactions.
• Deliver the products and services you request.
• Email you regarding your account or order.
• Notify you of updates to the Service.
• Offer new products, services, and/or recommendations to you (with an option to opt-out).
• Request feedback and contact you about your use of the Service.

4. Information Sharing

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Restaurants and Delivery Partners: We share your order details, name, and delivery address with partner restaurants and delivery personnel to fulfill your order.
• With Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, and customer service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We leverage secure platforms like Google Firebase and industry-standard encryption to safeguard your data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

You have the right to access, update, or request deletion of your personal information at any time. You can review and change your information by logging into your account settings. If you wish to delete your account, please contact our support team.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.